Faq


What styles of furniture do you offer? Do you offer modern, contemporary, Italian, Scandinavian, or mid-century designs?
We take pride in offering a wide range of furniture styles to cater to our customers' preferences. Our signature style is a perfect blend of Italian, Scandinavian, and mid-century design, combined with North American functionality. This unique fusion creates elegant and functional furniture pieces that seamlessly integrate into various living spaces. Whether you're looking for modern, contemporary, Italian, Scandinavian, or mid-century designs, we have options to satisfy you. Explore our collections to discover furniture that reflects your style and meets your aesthetic and practical needs.
Where are your furniture made? Do you prioritize North American design and manufacturing?
Absolutely! Our furniture is handcrafted in our factories located in Quebec. We place great importance on North American design and manufacturing to ensure quality, durability, and adherence to ethical and environmental standards. During production, our furniture goes through about ten different finishing stages, handcrafted to achieve the desired effect. They are made from wood species such as cherry, ash, walnut, and white oak, all sourced from the northeastern region of America, thus promoting local resources and reducing our carbon footprint.
Do you offer customization options for your furniture to meet specific customer needs?
With over 85 collections across our 7 product categories, we are recognized as a unique destination for furnishing your home with a distinctive signature. We understand that each person has unique needs and tastes, which is why we offer one of the widest selections of materials and finishes on the market. This allows you to customize your furniture to suit your specific tastes and needs.

For example :

  • Our wood species and lacquers are available in a range of 8 to 18 different colors, depending on the type of material.
  • We offer 14 colors of lacquered glass and 5 colors of acid-etched frosted glass.
  • We also provide several options for lacquered steel, three options for natural stone, and one option for Calacatta ceramic.

To discover the choices of materials and finishes available for each of our collections, we invite you to visit our website. It is constantly updated to provide you with all the information you need. At Huppé, we are committed to offering you furniture that perfectly matches your style and living space.
What types of materials do you use to manufacture your wooden and upholstered furniture?
We take pride in using a carefully chosen selection of high-quality materials for crafting our wooden and upholstered furniture. Our wooden furniture is primarily crafted from wood species such as cherry, ash, walnut, and white oak, all sourced from the northeastern region of America. These wood species are selected for their durability, natural beauty, and strength.

Regarding our upholstered furniture, we offer a wide variety of high-quality fabrics and leathers, allowing our customers to customize their furniture according to their tastes and needs.

Furthermore, each collection is designed around a specific wood species that cannot be altered. However, each piece of furniture can be customized within the collection, either with a choice of tops, such as lacquered glass, acid-etched frosted glass, white marble, granite, or ceramic, or through our diverse range of colors and finishes.

To discover the available material and finish choices for each of our collections, we invite you to visit our website. We regularly update our information so that you have all the necessary details to choose the perfect furniture for your space.
Are your furniture made of solid wood or wood veneer?
We primarily manufacture our furniture using wood veneer, often combined with solid wood components, for several reasons:

Aesthetic:
Wood veneer offers a wide variety of patterns and finishes as it is made using natural wood slices. This allows us to create uniquely designed and highly customizable furniture to match different decor styles while incorporating solid wood elements for an authentic appearance.

Durability:
Although wood veneer is a thin layer of natural wood glued onto a wood surface or particle board, it remains durable under normal usage conditions. By combining this with solid wood components, our furniture provides exceptional sturdiness and longevity.

Cost:
Wood veneer enables us to achieve the look of solid wood at a more affordable cost while maintaining quality and durability. This allows us to offer high-quality furniture at competitive prices while maintaining a high level of design and craftsmanship.

Overall, the use of wood veneer offers many advantages in terms of finish variety, durability, and cost, making it a popular choice for our furniture.
What are your sustainability and eco-responsibility commitments in the manufacturing of your furniture?
Our commitment to sustainability and eco-responsibility lies at the heart of our furniture manufacturing process. We place great importance on selecting materials and local suppliers, favoring geographical proximity to reduce our carbon footprint.

For example, several of our fabrics come from the company Crevin, known for its highly eco-friendly processes. Crevin leads an initiative called "Road to Zero," an ambitious endeavor aiming to achieve zero impact in the textile industry, focusing on zero waste, zero water, and zero CO2 emissions.

In addition to our material choices, we have taken concrete steps to reduce our environmental footprint. We have invested $350,000 in purchasing and installing a state-of-the-art heat recovery and air exchange system. This system allows us to recover heat emitted in dye and varnish application rooms to heat our factory, thereby reducing our natural gas consumption by 75%. This initiative has resulted in a net decrease of 104.5 tons of greenhouse gas emissions per year, equivalent to the CO2 absorbed by 740 mature trees.

We are also proud of our partnership with Trees Canada, where we commit to planting trees to offset our carbon footprint and contribute to reforestation. These initiatives are integral to our commitment to environmental sustainability and our responsibility as a socially conscious company.
What warranty is offered on your furniture?
Huppé products are guaranteed against manufacturing defects for a period of one year from the date of purchase from the retailer (invoice date). However, please note that our warranty does not cover natural color variations between the furniture and our samples or photos. The wood used presents many color variations, combining several shades such as white, yellow, pink, as well as light and dark tones. Since each piece is unique and distinctive, these variations are part of the natural beauty of the wood and are not considered manufacturing defects.
How can I maintain and clean my furniture to ensure durability?
For detailed information on how to maintain and clean your furniture to ensure durability, please refer to the maintenance page on our website. We provide comprehensive guidelines and recommendations tailored to the specific materials and finishes used in our products. You can find maintenance instructions by navigating to the maintenance section on our website. If you have any further questions or need assistance, feel free to contact our customer support team for personalized advice.
Where can I see your products in person?
To view our products in person, we encourage you to visit one of our authorized retailers. It's important to note that each retailer may offer an exclusive selection of our collections, which may vary from store to store within the same region. Therefore, to view a collection, please visit our "Where to Buy" page on our website. This page will provide you with a comprehensive list of our retailers, as well as information on the collections available at each store.
Can I buy furniture directly from your factory?
No, it's not possible to purchase furniture directly from our factory. To make a purchase, please go through one of our authorized retailers. They are trained to provide you with personalized service, answer your questions, and help you choose the furniture that best suits your needs. Find your nearest retailer on our website to begin your shopping experience.
How long does it take to receive my order once placed?
Our delivery time, from order receipt to shipment to the retailer, is approximately 8 weeks. Please note that this timeframe may vary depending on product availability and manufacturing conditions. It's important to note that each store has its own internal policies and processes regarding furniture delivery and installation. Therefore, it's up to the store to provide you with an estimated delivery date once the order is placed. For specific information on the delivery time of your order, please contact the store where you made your purchase.
How can I get assistance if I have other questions or concerns about my purchases?
If you have any other questions or concerns about your purchases, we encourage you to contact the retailer of your choice. They will be able to provide you with the necessary assistance and answer all your specific questions regarding our products, delivery times, customization options, warranties, or any other questions you may have. Your retailer is there to assist you at every step of the purchasing process, from selecting your furniture to delivery and after-sales service.
How do you guarantee the quality and durability of your furniture?
We are dedicated to providing our customers with the highest quality furniture designed to last. To ensure this, we follow a rigorous process at every stage, from design to manufacturing, through quality control.

  • Selection of high-quality materials:
    We carefully choose premium materials, such as durable hardwoods and resilient fabrics, to ensure the quality and durability of our furniture.
  • Strict quality control:
    We have implemented strict quality control protocols at every stage of the manufacturing process. Inspections are carried out to check the strength of the structure, the finish of the materials, and the precise fit of the pieces.
  • Craftsmanship:
    Our furniture is handcrafted by skilled artisans who master their craft. Each piece is meticulously assembled to guarantee solid and durable construction.
  • Satisfaction guarantee:
    We take pride in the quality of our furniture and offer a satisfaction guarantee to our customers. If for any reason you are not completely satisfied with your purchase, we will do everything possible to resolve the issue.

In summary, our commitment to quality and durability is reflected in every piece of furniture we make. We constantly strive to offer our customers products that not only enhance their living space but also stand the test of time.